Terms and Conditions

• "Company," "we," "our," "us," "Daily Sewa" refers to Daily Sewa Pvt. Ltd., a legally registered service platform in Nepal.
• "User," "you," "customer" refers to anyone using our platform for booking services.
• "Service Provider" refers to professionals listed on Daily Sewa offering services such as plumbing, electrical work, cleaning, etc.
• "Platform" refers to our website, mobile app, and all digital services.

Daily Sewa Pvt. Ltd. grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the Platform solely for your personal and lawful purposes.

Unless expressly authorized in writing, you agree not to:

• Copy, reproduce, distribute, or republish any content available on the Platform.
• Modify, adapt, or create derivative works from the Platform or its materials.
• Use any content or services for unauthorized commercial purposes.
• Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Platform.
• Remove or alter any copyright, trademark, or proprietary notices displayed on the Platform.

• Daily Sewa Pvt. Ltd. is a legally incorporated company in Nepal.
• We provide a digital marketplace connecting customers with verified service providers and Experts.
• The company reserves the right to expand, modify, or discontinue services as per business needs.

We provide an on-demand service booking platform for:

• Plumbing, electrical, home cleaning, repair, laundry, pet care, Professional and more.
• Booking appointments with verified professionals.

Certain features require you to register for an account. When creating an account, you agree to:

• Provide accurate, complete, and up-to-date information.
• Keep your account details current whenever changes occur.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities conducted through your account.
• Notify Daily Sewa immediately if you suspect unauthorized access or misuse of your account.

Daily Sewa reserves the right to suspend or terminate accounts that violate these Terms or provide false information. Failure to comply may result in account suspension or legal action.

The Platform enables customers to submit service requests and allows verified service providers to offer quotations or proposals. By using these services, you acknowledge and agree that:

• Every service request must be genuine, lawful, and submitted in good faith.
• Quotations or bids submitted by service providers may constitute binding offers once accepted.
• Customers are responsible for reviewing provider profiles, ratings, pricing, and qualifications before selecting a service provider.
• Daily Sewa acts solely as a technology marketplace connecting users and service providers and is not a direct provider of the listed services unless explicitly stated.

Exact service fees are generally determined between customers and service providers unless otherwise specified by Daily Sewa. You acknowledge that:

• Platform service charges or convenience fees may apply and will be disclosed before confirmation.
• All payments are processed securely and you are responsible for all charges associated with your account, including applicable taxes and transaction fees where required.

Cancellation and refund conditions may differ depending on the nature of the requested service. In general:

• Customers may cancel a request before a service provider accepts the booking.
• Refund eligibility, if applicable, will be determined in accordance with the agreed service terms.

To maintain a safe and reliable marketplace, users agree not to:

• Violate any applicable laws or regulations.
• Submit fraudulent, inaccurate, or misleading information.
• Harass, threaten, or abuse other users or service providers.
• Interfere with the operation, security, or stability of the Platform.
• Attempt to gain unauthorized access to accounts, servers, or other systems connected with the Platform.
• Use the Platform for unlawful, deceptive, or unethical purposes.

All content, software, graphics, logos, trademarks, text, designs, databases, and other materials available through the Platform are the exclusive property of Daily Sewa or its licensors and are protected under applicable intellectual property laws.

The Platform is provided on an "as available" and "as is" basis to the fullest extent permitted by law. Daily Sewa shall not be liable for any indirect, incidental, consequential, exemplary, or special damages arising from or related to:

• Use of or inability to access the Platform.
• Delays, interruptions, or technical failures.
• Actions or omissions of independent service providers.
• Loss of data, profits, business opportunities, or goodwill.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

Daily Sewa may revise these Terms from time to time to reflect legal, operational, or business changes. Updated versions will become effective once published on the Platform with the revised "Last Updated" date. Your continued use of the Platform after any revision constitutes your acceptance of the updated Terms.